Facing issues? Make sure your device is compatible

Quick Answer

To activate eSIM, open Network Settings, select Add eSIM, scan your QR code, set the new SIM for Data, and enable Data Roaming upon arrival.

Congratulations! You have purchased your GoNet eSIM. Whether you are traveling to the USA, Turkey, or anywhere else, the next step is activation. Don't worry, the process takes less than two minutes. Follow this detailed guide based on your device type.

Golden Note: Make sure you are connected to a stable WiFi before starting activation, as your phone needs to download the SIM profile from the server.

First: Activation on iPhones

  1. Open your phone's camera and scan the QR code you received via email.
  2. A popup window will appear titled "Cellular Plan Detected", tap Continue.
  3. Tap Add Cellular Plan.
  4. Choose a "Label" for the new SIM (e.g., "GoNet" or "Travel").
  5. When reaching "Default Line" settings, make sure to select the new SIM for Cellular Data.

Second: Activation on Android Devices (Samsung/Pixel)

  1. Go to Settings > Connections > SIM card manager.
  2. Tap Add mobile plan.
  3. Choose Add using QR code.
  4. Scan the code you received from GoNet.
  5. Once download is complete, enable the SIM and set it as data source.

Third: Enable "Data Roaming"

This is the step many people forget! For the SIM to work in the country you're traveling to:

  • Go to the settings of the new SIM (GoNet).
  • Make sure to turn on Data Roaming. Without this, the internet will not connect.

Fourth: How do I install my eSIM? (Illustrated Guide)

The eSIM installation process is the first step to linking the number to your device:

  • Ensure you have a strong and stable WiFi connection.
  • Do not close the page during "Activating SIM...".
  • Keep your QR code safe in your email.
  • For full visual instructions, visit our Full Illustrated Installation Guide.

eSIM Not Working? Quick Checklist

  • Verify eSIM is turned On.
  • Ensure it is selected as the default data line.
  • Turn on Data Roaming.
  • Restart your phone.
  • Try manual network selection if necessary.

Frequently Asked Questions

How do I install my eSIM?

Installation is done by scanning the QR code from your phone's network settings while connected to WiFi. We recommend doing this before you depart.

What is the difference between Installation and Activation?

Installation is the act of scanning the code. Activation is the process of using the SIM for data and enabling roaming to start the service upon arrival.

Is there an automatic device check on your site?

Yes, we provide an automatic detection tool. You can find the "Check your phone now" button at the top of this article or on our compatibility page.

If I delete my eSIM, can I restore it?

Usually not, as QR codes are typically single-use. Please contact support before deleting any SIM from your device.

Helpful Links & Resources:

Ready to go?

Once your plane lands, turn off Airplane Mode and enjoy ultra-fast internet immediately.

View My eSIMs & Packages

Tip: Activating an eSIM is a simple technical process that opens new horizons of travel comfort. If you face any difficulty, don't hesitate to message the GoNet support team via WhatsApp, we're with you every step of the way.